Once the payment is been made, there is no scope of payment refund. We need to imply this policy as this is a SaaS solution, which provides digital services. And upon the receiveing the payment there are efforts which are taken place and there are additional charges too. But im-material of the reason, strictly there is no refund policy If you still want to inquire about the refund policy then please email us at [support@braininfotech.com]